What do our recent customers think?

Tim was both professional and personable. He laid everything out in terms that made it easy to understand. His goal is to find the right car for you and make it work. Had a great experience buying our new Honda.

Isaac Lien

Over a month ago

What a phenomenal experience! I drove up to Bend from Klamath Falls thinking I was going to buy a Lexus. My wife wanted me to test drive a Volvo as well, so I figured I'd go humor her so that I could say I did. After talking with Michael Ivens we drove a couple different XC90 models. Before and during the drive Michael was a wealth of knowledge. He knew the ins and outs of each vehicle as well as safety stats. After leaving the dealership an... More

Seth Johnston

Over a month ago

Wonderful customer service and welcoming. Both my husband and myself are always skeptical about car lots. Tim Hole is a wonderful person to work with and is willing to help and walk through anything you need! I would definitely come here again for my car needs!

Shannon Aguiar

Over a month ago

Ohhhh you guys! Please do yourself a favor and go to Klamath Falls Subaru (and Klamath Falls Honda!) when you are shopping for your next vehicle! You will not be disappointed in the selection of new and used cars, trucks, and SUVs! I had the best “car buying experience” with Desire. I use quotations because that’s not what it felt like AT ALL! She spent many days finding me MY perfect car, not to mention the time spent on countless rides. I never... More

Jeannette Beebout

Over a month ago

Emmett & Ramon did a wonderful job on helping me buy my Honda with them. I'm very happy with my purchase. Randy did a great job in finance with making my experience fairly quick on the paperwork. Definitely recommend Klamath Falls Honda for buying a car they're very friendly & helpful.

Dondi Schock

Over a month ago

I can't say enough about the fabulous customer service we got from Mike Ivens and the entire Volvo team. When buying our new car we found the entire process to be seamless and without high pressure sales. Mike was wonderful to work with, patient and caring. No upselling, no pressure and gave us his full attention. We couldn't be happier. Thanks to Mike and everyone who worked with us.

Arleigh Coons

Over a month ago

In California and buying from Klamath Falls Honda? Do not worry, they have your back! Klamath Falls is lucky to have this dealership in their city! February 1st, I was on the hunt for a new 2023 Civic Type R, which is hard to come by. Being far from this dealer, I would've imagined that trying to make a deal would be difficult. I was wrong. After figuring out numbers and sending an offer, Ramon promptly went to Neil, the sales manager. After a few back and forth negotiations, we agreed on a price - all over the phone, thanks Neil! The next step was working with Randy, the finance manager, to get a deposit in to secure the vehicle. Randy assured me and even went out of his way to place a "SOLD - DO NOT TOUCH" sign on the windshield for me. He even kept the windows rolled up for me and locked the car - this level of customer service is extremely valuable to me. The soonest I could get there was a week away. During this time, they checked on me throughout the week. They even asked if I needed accommodations for lodging (they're making me feel like a VIP at this point) - I'm astonished. I was even put in touch with the Marketing Coordinator, Jillian, to get a copy of all the photos that she took when the Type R was ready for sale. Jillian went out of her way to make sure I had every photo I wanted while I anxiously await delivery day. Ramon also sent me videos of the Type R in the showroom floor. Fast forward to delivery day. Once I arrive at the dealership, I am warmly (and enthusiastically) greeted by Ramon and Randy. They were ecstatic that after a week of waiting, I am finally there to pick up my brand new 2023 Civic Type R. Ramon brings me to the Type R, gives me the opportunity to look over it, sit in it, play in it and take all the time I need. The folks in service were also really kind - they expressed how sad of a day it is for them since the Type R is leaving. Randy - thanks for all of the videos of the Type R being driven out of the showroom floor - I love the how much is documented! Finance is ready. Lastly, being in California, there were still a few steps I needed to do to get the vehicle registered. This is what made my jaw drop. When I was called to the counter at my local DMV, the gal assisting me let out a very loud sigh and said "Oh great - an out of state sale, this is going to rough". I gave her the tracking number that Nick (DMV/Title Specialist) provided me and she retrieved all the sent documents. During this time, she was hardly personable and looked agitated. Getting close towards the end, she finally cracked a smile and said "Wow, this dealership is extremely thorough with their calculations, estimations of fees and document preparation. Everything is here!" Nick - I want to personally thank you for your high level of communication and accuracy. I never have expectations to receive responses to my emails within 10 minutes and for you to do that, it truly made me feel valued as a customer. You made this effortless for me to finish the registration process and I am grateful! I don't understand how every expectation I've had of the perfect deal was accomplished being an entire state away - my mind is truly blown away. In the last 5 years, I've purchased 7 vehicles and I'm completely astonished how there was not one hiccup - from beginning to end. Perfection. Thank you Klamath Falls Honda!... More

Steven Hinton

Over a month ago

Johnnie was incredibly helpful finding me a new reliable Subaru, was able to negotiate the price to fit into my budget. Very friendly and personable. Would absolutely recommend

Richard Maher

Over a month ago

I had a fantastic, quick, and easy experience with Nick Griffin at Beaverton Nissan. I went in knowing vaguely what I wanted from a new vehicle and he asked, educated, and showed me my options within the first few minutes of arriving. We were able to go on a test drive after establishing which vehicle suited my family’s needs, and he was patient and helpful as I learned the gimmicks of the car. I brought along my 2 young children and my older gra... More

Sophie Dunn

Over a month ago

We worked with out salesman Johnnie to find a vehicle to replace our beloved Kia Sportage. He was able to find a vehicle that fit what we were looking for, and provided top notch customer service throughout the process. After having multiple horrible experiences while shopping for a new car, and Johnnie was able to make us feel heard and didn’t provide the BS sales pitches that other dealerships had. I would recommend Klamath Falls Subaru to an... More

Samantha Colton

Over a month ago

How Are We Doing?

We at Time Auto Group take pride in delivering top-notch service to our customers, but we also understand that our perception of our performance may differ from yours. To ensure that we meet your expectations and continue to improve our services, we kindly request your feedback on your recent interaction with our dealership.

Your opinion matters to us, and we appreciate the opportunity to learn from your experiences. As a company that values excellence, we strive to meet the highest standards in all aspects of our business, and your feedback helps us measure our success and identify areas where we can make further improvements.

Therefore, we invite you to share your thoughts with us by rating your experience with us below. Your valuable feedback will enable us to refine our services and continue providing you with the exceptional service that you deserve.

Thank you for taking the time to provide us with your feedback, and we look forward to hearing from you soon.

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