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Update: After a BBB complaint was filed, the dealership contacted me and replaced the electronic parking brake button at no cost. The issue has been resolved.
I brought my Nissan Leaf in for a recall service. Immediately upon picking up the vehicle, I noticed that the electronic parking brake button trim was lifted and misaligned. This was observed on first use, while I was still at the dealership.
I reported the issue to the service desk right away. After checking with the technician, I was told that the technician did not operate the electronic parking brake, and no further inspection or review was offered.
While the issue itself is minor, it was clearly identified immediately after service, and the lack of willingness to review or inspect a concern raised on the spot was disappointing.
I followed up in writing to document the issue, but did not receive a response. Overall, the service experience did not meet expectations.... More
Yifang Zhu
Actual Customer, Recent Review
This was our first time purchasing a vehicle from Volvo Cars Bend and we had an outstanding experience. In fact, it was probably the best dealership we have worked with. The entire process was smooth, friendly, transparent, and low pressure.
We worked with Kyle Rynearson in Sales and Jamie Brown in Finance. Kyle was very personable and easy to work with. He was committed to understanding exactly what we were seeking and matching us with the perfect vehicle. He also took his time to fully explain all of the vehicle’s features during the test drives and final delivery process. Jamie did a great job getting us through the finance process efficiently and helping us sort out all the options in a friendly, professional manner.
We were considering many different makes for our new vehicle purchase. After visiting Volvo Cars Bend to test drive a couple different models and having such a positive experience working with Kyle, we decided there was no reason to continue searching - it just felt right to buy a Volvo and work with the team at Volvo Cars Bend. We love our new Volvo and will not hesitate to purchase our next vehicle from the team at Volvo Cars Bend.... More
Chip Hill
Actual Customer, Recent Review
What an amazing experience with Carson and Anthony and the general manager at Wilsonville Mitsubishi. Was able to Docusign most everything and when we went to pick the car up the whole thing was less than 15 mins. They worked some serious magic to get us the down payment Apr and monthly payment we wanted to be at. Highly recommend this dealer to anyone. Best car buying experience I’ve ever had. Quick, painless and no jumping from sales person to sales person. You guys are awesome!
Morgan Toten
Actual Customer, Recent Review
Went in today not sure if I would be able to get a car due to credit but Wade and Brian made that happen ?. I was able to leave with a new 2026 Nissan Rogue. I am obsessed with it. Customer service here was the best. Thank you guys once again for all the help and getting me into this new car.
Patricia Echeverria
Actual Customer, Recent Review
I was getting ready to leave KF on my way back to Washington State and the low oil light came on. I went to KF Subaru Service and Brandon squeezed me in even though I had no appointment and they were short-staffed. He topped off the oil and then checked under the car to ensure that no oil sensor wires had been compromised. Going above and beyond! I so appreciate his care...
Anne Cawley
Actual Customer, Recent Review
Huge thanks to the D&C team, but specifically Trever and Scott! Been in the market for a luxury SUV for quite some time, but nothing with my preferred ideal specs. From the first virtual warm welcome to the in-person interaction, Trever left a lasting impression. Trever was incredibly accommodating, transparent, professional, personable, and “chill and cool as a cucumber” (which really took away the anxious pressure off the car shopping experience!). Not only did he introduce himself and offer to answer any questions I may have about the vehicle, but was also open to sharing more information about the D&C Motor Company (rare instance and stood out to me). I was very impressed with his knowledge re: the vehicle, especially given their expansive diverse luxury inventory. Through shared decision-making, we ultimately agreed on an equitable agreement and met Scott to discuss financial details, whom was extremely knowledgeable and provided options to personalize my needs. Every process is lengthy, but Scott made the process efficient, smooth and fun. Also had fun random interactions with other team members.
I was incredibly impressed with the cleanliness and organized showroom…and every. single. car was kept in pristine condition (including mine). The customer service felt luxurious yet relaxing.
Thank you Trever/Scott for also checking in after I left with my new purchase.
Every dealer tries their best to work with the inventory they have, especially when it comes to used, and the potential challenges/hurdles/competition that come along with it everyday. However, this team’s unique personality and formed connection(s) are what locks clients in. Don’t form assumptions and don’t hesitate to ask them clarifying questions.
Overall, D&C Motor Company felt like a close knit, sweet, fun and silly family - honored to have done business with you and hopefully won’t be our last!... More
Loan Lam
Actual Customer, Recent Review
We recently purchased our 2nd XC60 Recharge from Bend Volvo. The original purchase and resale-to-upgrade purchase were both pleasant experiences with a knowledgeable staff and stress-free negotiations. Brennon was our sales rep. He was always available to us and quick to respond, in addition to being very kind.
Holly Bence
Actual Customer, Recent Review
I want to thank Klamath Falls Subaru’s Entire team for their help in the purchase of my 2026 Subaru Crosstrek . My Sales Specialist was Chris Haskins, thanks again for your knowledge of the product.
Make your New Year Special!
Go see the Fine line of New and used Vehicles at Klamath Falls Subaru!
The team will take care of all of your car buying needs, and provide exceptional service after the sale.
I luv my Subaru
Dennis Smith
Dennis Smith
Actual Customer, Recent Review
My experience at Mitsubishi of Gladstone was nothing short of exceptional and genuinely deserves recognition. I purchased my vehicle on 01/16/2026, and from the moment I walked in to the moment I drove away, the entire process exceeded every expectation I had.
I had been searching for the right 2021 BMW M3 for months. Anyone who knows high performance and luxury vehicles understands that finding the right one is not just about availability. It is about condition, history, transparency, and working with people who actually respect what these cars mean to enthusiasts. That is exactly what I found here.
Carson, my salesman, was absolutely outstanding. From day one, he was attentive, knowledgeable, and truly invested in helping me find the right car rather than just making a sale. He understood the performance and luxury aspect of the BMW M lineup and treated the transaction with the respect it deserved. Trading in my 2014 BMW M6 could have been complicated, but Carson handled it seamlessly. He was fair, honest, and communicative throughout the entire process. There was never a moment where I felt rushed or pressured. Instead, I felt like I was working with someone who genuinely cared about delivering a first class experience.
Anthony in finance was equally impressive and deserves major credit. Finance is often where deals become stressful or unclear, but that was not the case here at all. Anthony explained everything thoroughly, answered every question with patience, and made sure I was completely comfortable before moving forward. There were no surprises, no last minute changes, and no pressure tactics. Just clear communication, professionalism, and respect. That level of transparency is rare and truly appreciated, especially on a luxury performance vehicle.
The overall atmosphere at Mitsubishi of Gladstone was professional, relaxed, and customer focused. The team understands that purchasing a high end performance car is not just a transaction, it is an experience. Driving away in a 2021 BMW M3 after months of searching was incredibly satisfying, and the dealership played a huge role in making that moment special.
If you are in the market for a luxury or performance vehicle and want to work with people who know what they are doing and actually care, I cannot recommend Mitsubishi of Gladstone enough. Ask for Carson in sales and Anthony in finance. They set the bar extremely high.
Thank you again for an outstanding experience.
Brandon... More
brandon rusnak
Over a month ago
I had recently started to shop for a new vehicle and had gone to many places hoping i’d find a good deal on a tacoma for work. Given my circumstances most dealerships shot me down and told me to return when my credit had improved in a year or so but not these guys! Tyler and Alex were able to work with me and got me into a truck that fit my needs for work and figured it out with what we had to work with. They did a great job. I will definetly recommend them to others and i got a badass truck. Thanks guys.... More
Bryant Garcia
Over a month ago